CANCELLATION AND REFUND POLICY

  1. In order to run a course, MS TCDC requires a minimum of twelve (12) participants; should this quorum number not be achieved   MS TCDC will inform the participants that the course has been postponed to a later date for TCDC to meet the minimum requirement Participants can choose to receive a refund or take the course on the next available date. MS TCDC will make a full refund to participants within fourteen (14) working days from the date the participant gives a written communication for a refund request.

     

  2. Participants who wish to attend the course at a later date may do so, and MS TCDC will keep the funds for no longer than twelve (12) months, after which the student will be required to apply for a refund. Participants will not get a refund if it is not requested within twelve (12) months. 

     

  3. MS TCDC will make a full refund to participants should the course be cancelled. Participants are required to inform the course administrator in writing, who will then provide further guidance.

     

  4. MS TCDC will make a full refund to participants who send written communication stating that they will not be able to attend a course for health reasons, work-related reasons, or family emergencies at least three days before the course commencement date.

     

  5. MS TCDC will retain a fifty per cent (50%) registration fee of the total tuition cost if the participant cancels after the course has commenced with no valid reason or prior communication. 

     

  6. All refunds will be paid within fourteen (14) working days from the day a request is made.